LifeStance Therapists & Psychiatrists Summerville

“I highly recommend Nick at Centerway. From the very beginning of my journey, he has been compassionate, professional, and incredibly supportive. He took the time to listen to my concerns, answer my questions, and made me feel comfortable throughout the entire process. His calm and reassuring approach made a meaningful difference during a time when I was navigating a lot of change. I’m truly grateful for the care I’ve received from Nick and would absolutely recommend him to anyone looking for a knowledgeable and compassionate care provider.”

“I liked the provider for the most part but overall did not think it would be the best fit. My first appointment was cancelled by the provider and I found out an hour before via text. Which it was my first appointment and never heard from lifestance. I had called to reschedule my next appointment 2 business days in advance but because it was down to the exact hour, I was charged $100 since I apparently didn’t adhere. When I called to reschedule no one ever told me I didn’t meet the time requirement even though it was the 2 business days in advance . Overall, its ok for them to move an appointment with only an hours notice and move to a time they didn’t even ask was ok with me but because I did not adhere to the exact minute which I didn’t realize I have to pay $100. They don’t care about your mental health or time if they cancel your appointment via text an hour before and then make you pay when you actually give them 2 business days notice.”

“Our insurance referred us to Lifestance. My daughter and I were looking for a therapist to address some mental health issues. When we called to make my daughter’s appointment we were told they took our insurance so we made 2 appointments. (One for that week and one for the following week for my daughter ) my daughter had her first appointment and all was well. Then a few days before her 2nd appointment, we received a phone call from Lifestance informing us that they don’t take our insurance. The gentleman told us in person out of pocket was $50.00. When I asked about telehealth, he was unsure of the price and said he would get back to us with a good faith estimate. (We didn’t hear anything) then the morning of her 2nd appointment she signed into her patient portal and there is a bill for $975.00. Let me just reinerate that she has only been to ONE appointment. So obviously, we called them. We were told it was that much because Shanda Higgins prescribed medication to my daughter, which is a blatant lie. She’s not licensed to do so( picture attached)& my daughter gets her medication from her primary doctor. Then we were told that the therapy appointment went over by 10 mins so we were charged another full appointment. That falls onto Ms.Higgins. I have NEVER been to a therapist who isn’t paying attention to the time. That’s their job. I have been to REAL therapists where it’s $150 out of pocket for a 1 hour session. Nothing was resolved. The customer service is a joke. This company takes advantage and scams vulnerable people in need of mental health services. Disgusting! Complete SCAM! I will be reporting this company and I will make sure everyone is aware on all social media platforms as well.”

“I’m incredibly grateful to have found such a compassionate and thoughtful psychiatrist. From the very beginning, I felt genuinely heard and understood. Nicole Lucas takes the time to listen carefully, never makes me feel rushed, and explains everything clearly in a way that helps me feel comfortable and involved in my care. Her kindness, patience, and professionalism have made a meaningful difference in my experience. It is rare to find a provider who combines such strong clinical knowledge with genuine compassion. I would highly recommend her to anyone looking for a psychiatrist who truly cares about her patients.”